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Terms of service

Last updated 12 November 2026

These terms are an agreement between Epik Technocravers ("Epik", "we") and the business that signs up for Prechq ("you"). By creating a workspace or using Prechq, you accept them on behalf of your business.

1. The service

Prechq is software, delivered online, for managing insurance medicals and health checkups: cases, visits, field staff, medical examination reports, partner labs, client portals and billing. We host it and make it available to you and the people you invite.

2. Your account

  • You must give correct business details, and keep your users' sign-in details secure.
  • You are responsible for what your users, field staff and clients do in your workspace.
  • You must have the consents and authority needed to put proposers' and patients' data into Prechq.

3. Trial, plans and payment

  • New workspaces get a 14-day free trial. No payment is taken during the trial.
  • After the trial you choose a plan. Plans renew monthly or yearly through Razorpay until cancelled.
  • Prices are shown on our pricing page and exclude GST, which is added to every invoice.
  • Each plan has limits. Going over a limit does not stop work already booked; new bookings above it wait for an upgrade.
  • If a payment fails and is not made good, the workspace becomes read-only, and after 7 more days it is suspended.

4. Your data

Data you put into Prechq belongs to you. We process it only to provide the service, as described in our privacy policy, where we act as your data processor. You can ask for a full copy at any time, and for your data to be erased when you leave.

5. Acceptable use

Don't use Prechq to break the law, send unsolicited messages, attempt to reach other companies' data, interfere with the service or copy it.

6. Availability and changes

We work to keep Prechq available at all times but don't promise it will never be interrupted. We may improve or change features; we will tell you in advance about changes that reduce what your plan includes.

7. Liability

Prechq supports your work; medical, underwriting and clinical decisions remain yours and your clients'. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the 12 months before it, and we are not liable for indirect or consequential loss.

8. Ending the agreement

You can cancel at any time from Settings; your plan runs to the end of the paid period. We may suspend or end your access if you seriously break these terms. See refunds and cancellation.

9. Law

These terms are governed by the laws of India. Courts at our registered office have jurisdiction.

10. Contact

Epik Technocravers
Registered address to be added before launch.

Email: support@prechq.com