Everything between the insurer's case and the final report.
Eight parts that work as one: what your field team does on the phone shows up for your coordinators, your clients and your accounts at the same moment.
A field app your team will actually use
Phlebotomists and examiners sign in with their phone number and see today's visits as a route.
- Accept or decline a visit; the next nearest person gets it straight away
- Navigation to the address, call the proposer, mark arrival
- Sample photos, cash collected and a signature from the proposer
- Keeps working with a weak signal and syncs when the network returns
Automatic assignment
New visits go to the right person without a coordinator on the phone.
- Matches pincode zone, slot, skills and how many visits each person already has
- Offers the visit for a set time, then moves on if it isn't accepted
- Flags visits running late before the client notices
Partner-lab routing
Each sample goes to a lab chosen by the rule you set for that client.
- Rate card for every lab and package, with dates prices start from
- Rules: nearest, cheapest, cheapest within a distance, or your own priority list
- Skips labs that don't run every test, are past cut-off or are full
- Locks the lab when the sample is collected; overrides are logged with a reason
Live tracking
See where your field team is and what each visit is waiting on.
- Map of field staff while they are on a visit
- A tracking link for the proposer once the examiner is on the way
- Turnaround against each client's target, case by case
Digital MER
Medical examination reports filled on the phone in each insurer's own format.
- Start from a library of common insurer formats, or build your own
- Required answers, value checks and calculated fields such as BMI
- Photo ID, proposer and examiner signatures, printed as the insurer expects
Client portal
Insurer and corporate clients book and follow cases under your brand.
- Single or bulk case booking with the client's own packages
- Status, MER and lab reports for every case
- Monthly invoices and statements
Reconciliation
Money in and money out, from the same records as the work.
- Cash collected in the field matched to deposits
- Client invoices with GST from completed cases
- What you owe each partner lab, worked out from its rate card
Call confirmation
An automated call confirms the visit with the proposer before anyone travels.
- Calls the proposer in your company's name
- Confirmed, reschedule or no answer goes straight onto the case
- Fewer wasted trips and fewer no-shows
Run your next hundred cases on Prechq.
14 days free, no card needed. Your logo and colours from the first sign-in, and we help you move your clients, labs and field team across.